Shipping policy

Shipping Policy

Thank you for shopping at Mûseo. We handle every order with care and precision, ensuring it reaches you promptly and seamlessly. Please see the details below for out shipping terms.

General Shipping Information 

• Shipping fees are calculated at checkout based on your location.
• Orders may be opened and inspected upon delivery.
• Shipping fees are non-refundable.
• For approved exchange requests, customers are responsible for all shipping and handling fees.
• During Final Sale periods, all purchases are considered final — no refunds or exchanges.

Estimated Delivery Times

• Cairo: 3–5 working days
• Alexandria: 3–5 working days
• Other Governorates: 4–7 working days

Please note that delivery times may be slightly extended during holidays, high-demand periods, or unforeseen circumstances.